SBI Life eases claim settlement process norms for policyholders; victims of Balasore train mishap

India, June 04 2023: To mitigate the hardships of the claimants of SBI Life policies, the company has taken immediate steps to ease the claim settlement process & documentation process which includes receiving alternate valid proofs of the claimants and support the family members of the deceased in this crucial time.

While the rescue operation by the concerned authorities continue, the company has put in place measures and policies to immediately expedite the claim settlement process for providing financial relief to the policyholders who have been the victim of this tragic train accident and their family members. As the company promises to stand by its policyholders as well as their immediate family members, efforts are put in place to ensure our services reach the affected.  

We at SBI Life, are extremely sad about the massive train accident that took place in Balasore, Odisha. As a responsible insurer, we will do everything that is required to provide ease to the claimants and their immediate family members by making necessary relaxations in the claim settlement process. We are committed to provide support to the affected through quick claims settlement.

The company has also set up a special help desk to timely respond to claims related queries and assist the claimants ensuring seamless claim settlement.

The kin of the victims can connect with the company officials via email-  balasoretrainaccident@sbilife.co.in and toll free number- 1800 267 9090.